Vacancies

Head Housekeeper - Roden Hall

Rotherwood Healthcare - Roden Hall Our newly built Roden Hall Care Home in Telford provides exceptional residential care in a luxury setting. Are you someone who wants to make a real difference to the lives of others? Do you share Rotherwood’ s values of Compassion, Caring, Politeness, Kindness, Respect, Commitment and Passion and want to contribute to a new standard in healthcare? Award-winning Rotherwood Healthcare is looking for you. ABOUT THE ROLE - As the Head Housekeeper at Roden Hall Care Home, you’ll play a key role in maintaining a new standard in healthcare that enables us to deliver exceptional person-centered care and support for our residents. Keeping the home clean, hygienic, and safe, particularly in the fight against coronavirus, is no small task, which is why the role of a Head Housekeeper is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy clean, tidy and welcoming surroundings. This means you’ll have a direct impact on our residents, their visitors and all the staff working to support them. Hours- 40 hours per week. Must be flexible across all 7 days a week. Weekends will be required every so often.

What You'll be Doing

The role of the Head of Housekeeping is to Lead, Manage and be Accountable for the quality of life and wellbeing of our residents by ensuring their home is maintained to a high standard of cleanliness and hygiene in all areas within the luxurious surroundings. To Lead Manage and be Accountable to the Home Manager and to Support them within their role. Ensuring that the privacy and dignity of our residents is respected always. Leading, Managing and being Accountable (LMA) for the Housekeeping Team, which includes Housekeeping and Laundry. Manage the Purchasing of cleaning consumables within the agreed generous budget to ensure the home has a luxury environment. Manage the housekeeping and laundry teams rotas ensuring that skill mix and weekly hours are in budget and delivery of the luxury environment. Promote the wellbeing and quality of life of the residents and respecting their independence and right of choice. Ensure the standards of cleanliness within the home Environment are of a high standard with no malodours and as expected of a Luxury Environment. To ensure the cleanliness of the residents’ individual rooms including all fabric, furniture, carpets, and equipment. To clean sanitary and other equipment paying attention to guidelines in place for infection control and Check to Protect and in conjunction with the Homes Cleaning Schedules and to dispose of waste in accordance with guidelines and policies and procedures. Adhere to Health & Safety policies and procedures ensure the safety of residents, visitors, and work colleagues particularly COSHH and Safe Handling and storage of cleaning chemicals and the moving and handling of heavy equipment. Report any hazards to health and safety to residents and or staff, in communal areas, service areas and individual rooms (i.e., trailing wires, wet floors and broken equipment) Accidents to be reported as indicated in the Policies and Procedure Manual Any areas requiring maintenance will be reported, including blown light bulbs, scuffed wallpaper and paint and damaged furniture and equipment, and recorded into our Bespoke Matron System. To provide support to the laundry department when required and keep up to date on relevant laundry procedures. To dispose of waste in accordance with guidelines and policies and procedures. Report any buildings maintenance, faulty equipment, furniture, or concerns to the Home Manager immediately ensuring that these are then recorded into our Matron System. To undertake such other duties appropriate to the post and the needs of the organisation to develop and maintain service delivery. Uniform – Uniforms and protective clothing will need to be always worn and to consider COVID/Bridge Card Policy and Procedures that will be updated in line with Government guidance and changes. To attend meetings as part of the Quality Control Systems of the Home To show respect to our resident’s and their possessions and other members of staff always. Lead Manage and be Accountable for your Staff Team Mandatory Training expectations to ensure that they are fully up to date in a timely manner all as per the Homes Training Matrices. Lead Manage and be Accountable for your Staff Team Supervisions and Appraisals all to be completed in a timely manner and as per the Homes Training Matrices.

Benefits

• As well as a competitive salary
• your generous benefits would include: o Paid Overtime – option to work additional shifts o Flexible Pay – access earnings to suit you o Free parking – onsite o Employee Assistance Line – support helpline o Career Pathway – professional development o Training – enhance your skillset o Seasonal gifts – a small token of our appreciation o Discounts – range of retail and leisure o Refer a friend – bonus scheme

Our Values

This short animated video describes our Vision, Mission and Values which are incredibly important to us at Rotherwood Healthcare.

Our Vision, across every one of our homes, is one of individually tailored care within a stylish and luxurious setting where imaginative, nutritional menus and dining options alongside motivating and inclusive activities, ensure that every resident feels safe, well, valued and empowered to make choices.

Our Mission is, therefore, to create and maintain a new standard in healthcare by providing exceptional care, luxurious surroundings, enticing dining experiences and inspiring leisure activities which, when combined, create the perfect environment for a rich, comfortable and purposeful lifestyle.

Our very foundations are built on the Rotherwood Values of being:

• Committed
• Caring
• Polite
• Kind
• Respectful
• Passionate
• Compassionate

As a company and as individuals we never lose sight of our core Values which permeate everything we do.