Vacancies

Hospitality Host/Hostess - Roden Hall

Rotherwood Healthcare - Roden Hall Care Home are actively seeking a Hospitality Host/Hostess to join our Hospitality team and look after our residents and guests at the home. If you're looking for a new challenge in your hospitality or care career, would like to use your skills in an environment where they'll make a big difference to older peoples everyday lives, are caring, compassionate, patient, and would like to bring a smile to residents and their visitors, then this may be the role for you. Hours: 32 hours per week from 08:00am-16:30pm 4 days per week. Must be flexible to work any day of the week, including alternate weekends. Hourly rate: £10.57 per hour Roden Hall has been awarded Regional Care Home of the Year for Midlands and Wales and Rotherwood Group/Healthcare has been awarded the Top 20 Care Home Group at the Top 20 Awards 2021 with carehome.co.uk, best for Training and Development at The Care Home Awards 2022, Employer of the Year, Business of the Year, and Highly Commended for Best for Use of Technology at the Herefordshire and Worcestershire Chamber of Commerce Awards 2022. If this sounds like a role for you, please contact Samantha on 07983539330 (Recruitment) or apply online.

What You'll be Doing

-Clear and reset the dining room for lunch after breakfast service has been completed. Assisting any resident remaining in the dining room for breakfast with any requests they may have. Ensuring no resident feels in any way rushed or pressured to finish a meal. -Serve lunch and dinner, assisted by support workers, in the dining room. Plate up meals for residents who choose to eat in their rooms. - Ensure all required condiments are placed on the tray for support workers to take to the resident’s room’s if required .Return all trolleys to kitchen at the end of service. - Be available at all times to provide beverages and refreshments to residents and their guests. Offer beverages to all visitors to the home. - Ensure the Café, Pub and Restaurant are clean, tidy, and well stocked at all times. - To support residents to maintain independence by pouring their own drinks, and helping themselves wherever possible - To liaise with Lifestyle Co - Ordinator's regarding the schedule for the day and any planned refreshment needs. - To assist with functions when required. - To support the Lifestyle Team when required with planned activities relevant to job role. - Ensuring all feedback is sought and communicated effectively and efficiently to relevant Managers. - Contributing to menu generation based on feedback of the residents. - The hostess will ensure that all residents and visitors are greeted in a polite, friendly and professional manner.

Benefits

• Flexible Pay – access earnings to suit you
• Free parking – onsite
• 5.6 weeks Annual Leave
• Employee of the month scheme- Be awarded up to £225 in Amazon Vouchers
• Career development pathways and formal training opportunities
• Seasonal gifts – a small token of our appreciation
• Blue Light Card - a range of discounts and offers for a variety of high street shops and restaurants
• Refer a friend – bonus scheme* terms and conditions apply*

Our Values

This short animated video describes our Vision, Mission and Values which are incredibly important to us at Rotherwood Healthcare.

Our Vision, across every one of our homes, is one of individually tailored care within a stylish and luxurious setting where imaginative, nutritional menus and dining options alongside motivating and inclusive activities, ensure that every resident feels safe, well, valued and empowered to make choices.

Our Mission is, therefore, to create and maintain a new standard in healthcare by providing exceptional care, luxurious surroundings, enticing dining experiences and inspiring leisure activities which, when combined, create the perfect environment for a rich, comfortable and purposeful lifestyle.

Our very foundations are built on the Rotherwood Values of being:

• Committed
• Caring
• Polite
• Kind
• Respectful
• Passionate
• Compassionate

As a company and as individuals we never lose sight of our core Values which permeate everything we do.